ReportComplete & ReportAssist Status:
Our servers appear to be up and running with no issues.

Note: We perform a full database backup between 3AM and 5AM UK time.  The servers could appear 'offline' at some point during this time.

Otherwise, if you cannot reach our servers then please make sure they are not being blocked and you have white listed the following addresses on your network firewall (on both both port 80 and port 443):

If you use a proxy server then you can enter the proxy details by clicking 'Options' button on the login window when you start the program.

Urgent support:
In the event that our servers are down, please wait a couple of hours before trying again or contacting us.

Please fill in this form if you cannot access our servers and require urgent support.